What We Do
We work hard to ensure you’re up and running all the time. In fact it’s in our interest to make sure you don’t have troubles. We will generally know what’s wrong and work on fixing it before you have to call us.
Proactive IT Strategy
While technology does wonders for modern work processes and saves you time and money, it is well worth having a strategy to ensure that your computer network develops with your company and that you get the most from your systems. You don’t want to spend a lot of money on equipment that is not properly monitored and managed.
You also want to make sure that your technology isn’t a hassle to use. It is there to make your life easier, not more stressful. Any decent consulting service can assess your technology and make sure you have exactly what you need and that you and your staff are using it to its full capacity.
We proactively take care of your computer network by monitoring, patching, proactive updates, oil changes, etc. so you can focus on your core business!
Managed Support & IT Services
Our Managed IT Services are designed to provide you with peace of mind, knowing that our skilled technicians are proactively monitoring and maintaining your network infrastructure. Managed support and IT services is the most efficient way to minimize reactive support and proactively manage your infrastructure. In simple terms, managed services puts the focus back on the IT firm. The more problems that your organisation has, the more time and resources the IT firm needs to designate. This results in less profit for the IT firm and causes it to take more proactive measures to reduce the amount of problems the organisation has. This inevitably aligns both organisations’ outcomes.
Today’s IT projects and project support requires Project Management Professionals who have the skills and tools necessary to ensure that your project is managed and completed successfully. Successful project management incorporates key factors such as best practices, solid planning and a dedicated team to execute the project. Your Project Manager takes ownership of your entire IT implementation to ensure all components seamlessly progress and you are kept up to date with important activities throughout the project lifecycle. Lumenur IT Solutions’ inclusion in your projects ensure they are successful and you receive fast and efficient service delivery.
The traditional approach of having your technology infrastructure onsite, completely managed by your staff, is changing. Our Infrastructure as a Service (IaaS) takes today’s Cloud to a whole new level.
The capital expenditure responsible for running mission critical applications and services is a significant investment. Likewise, it is difficult to recruit and retain people with the specific knowledge and expertise necessary to ensure these systems are available and optimized for the tasks intended, when needed. The traditional approach of having your technology infrastructure onsite, completely managed by your staff, is changing.